FREQUENTLY ASKED QUESTIONS
What is permanent jewellery?
Permanent jewellery is a custom-fitted chain welded directly onto you without a clasp for a seamless everyday piece.
Can the chain be removed?
Yes. The chain can be removed by cutting the small welded jump ring if needed.
Is the welding process painful?
Not at all. The welding process does not touch the skin and is completely safe.
What materials do you offer?
We offer high-quality 18k solid gold chains designed for everyday wear.
Can I add charms to my chain?
Yes, clients can personalize their piece with our available charm selection.
Do I need an appointment?
Appointments are recommended, however walk-ins are accepted depending on availability.
How long does the appointment take?
Most appointments take approximately 15–30 minutes depending on the design and charm selection.
Is permanent jewellery waterproof?
Yes, our chains are designed for everyday wear and can be worn during daily activities.
Can children get permanent jewellery?
Clients under 18 years old must be accompanied by a parent or legal guardian.
What happens if my chain breaks?
We offer rewelding services depending on the condition of the chain.
Can I travel or go through airport security with it?
Yes, permanent jewellery is safe to wear during travel and through airport security.
Is permanent jewellery refundable?
No. All permanent jewellery pieces are custom fitted and considered final sale.